Police-Ordered Tow vs Owner-Requested Tow
A police-ordered tow is directed by law enforcement and may go to a designated lot. An owner-requested tow is arranged by you and usually goes to your chosen destination.
A police-ordered tow is directed by law enforcement and may go to a designated lot. An owner-requested tow is arranged by you and usually goes to your chosen destination.
What to do right now
- Follow the officer’s instructions
- ask for the tow company and destination
- obtain the report or incident number.
Use the right equipment and method
The scene and vehicle condition determine equipment. The officer may control when recovery can begin.
What to tell the dispatcher
- Agency, incident number, vehicle, location, release requirements, and destination if a choice is allowed.
A clear description helps the provider choose suitable equipment before leaving and reduces avoidable delays at the pickup point.
What can change the price
- Statutory or local rates
- recovery
- mileage
- storage
- and release fees may apply.
Ask for an itemized estimate, included mileage, accepted payment methods, and any condition that could change the quote. The listed provider sets the price and arrival time.
Frequently asked questions
Police-Ordered Tow vs Owner-Requested Tow
A police-ordered tow is directed by law enforcement and may go to a designated lot. An owner-requested tow is arranged by you and usually goes to your chosen destination.
What information should I give the towing company?
Agency, incident number, vehicle, location, release requirements, and destination if a choice is allowed. Also explain any safety hazard or access restriction before the truck is dispatched.
What should I confirm before authorizing service?
Confirm the company name, truck or service type, destination, estimated arrival window, itemized price, mileage, payment method, and possible extra charges.
Find the right help
Compare police ordered tow providers and call directly to confirm current coverage. You can also find towing near you or read Does Car Insurance Cover Towing?.